• Phone: 800-599-2517
  • 569 Keebler Road, Maryville, Tennessee 37804

Rental Contract [ Print Friendly ]

Rental Agreement

Untitled document

Initial, sign, and return this two-page guest agreement to us to confirm your reservation.

Initial/____ Check in: 4pm;.CHECK ARRIVAL DATE, ABOVE.

Initial/____Check out: 10am. CHECK DEPARTURE DATE, ABOVE.

No EARLY check ins or LATE check outs.

Initial/____ You are obligated for the dates you reserved.

**Canceling more than 60 days from your arrival date forfeits your deposit.

**Cancelling 60 days or less prior to check in, results in forfeit of entire stay.

If this concerns you, please add CSA Travel Insurance to your reservation so there will be no hard feelings.

Initial/____ NO REFUND due to the following reasons:

**Road or weather conditions (Travel Insurance?),

**Amenities in cabins,

**Docks not in water,

**or low LAKE LEVELS.

Lake levels are NOT guaranteed. You can check lake levels at 865-632-2264 or online at www.douglaslake.info/Level.asp.

TVA is a regulated reservoir lake and is your responsibility to be up-to-date on lake levels. NO EXCEPTIONS.

Initial/____ A minimum fee of $150.00 will be charged to your credit card if excessive cleaning is required to cabin, hot tub, or property.

Initial/____ You are responsible for hauling off your garbage. Instructions are in your cabin. Minimum $ 25 fee for any garbage left behind you.

Initial/____ Only the number of persons permitted to stay as noted on rental agreement. Cabins are checked during each stay.

Initial/____ You will need your own paper products, soap products, and beach towels (for lake use).

Initial/____ Firewood is provided for SOME fireplaces from November 1 thru February 28 (or 29). Check your unit's amenities to see if your firewood is provided.

ALL indoor fireplaces are closed from April 1 until November 1

Initial/____ All wood burning fireplaces MUST BE completely extinguished prior to check out. No smoldering coals to be left behind you.


Initial/____ NO PETS except in pet friendly cabins and must be approved prior to arrival or a $500 penalty for this violation will be charged to card on file and you will be asked to leave with no refund.

SOME UNITS ARE NOT PET-FRIENDLY and you should check your unit's amenities if this is important to you. DOGS ONLY!!!

Initial/____ Cabins with GAS/PROPANE Grills: Guests are responsible for tank switch out in the event it is empty. Please check tank prior to cooking.

Initial/____ Guests are responsible for letting dock out or bringing dock in during their stay in order to keep it floating. If you are unable to do this, please contact the office immediately.

Initial/____ NO smoking inside any cabins. Smoke in designated areas outside, ONLY! There is a $500 penalty for this violation charged to the card on file and we will persue you to the ends of the Earth to get it.

Initial/____ Amenities Liability Waiver: You agree to hold harmless and indemnify the unit owner and Douglas Lake Vacations for any "bodily injury, or death" caused as a result of the use of amenities at this rental property.

Amenities are defined as (but not limited to) swimming pools, hot tubs/spas, saunas, exercise equipment, small watercraft, bicycles, fire pits, docks, lot, and driveways.


Initial/____ Any mechanical, electrical, or other malfunction will be repaired as soon as possible within working hours. No refund will be issued unless the unit becomes unlivable due to the circumstance.

Douglas Lake Vacations, Guest Agreement, Page 2

Initial/____ Your name being on this reservation means you are responsible for and will pay for any damages done to cabins or hot tubs. Damages exceeding your damage deposit will be charged to the card on file. Acts of vandalism will be reported to the police.

Initial/____ If your balance is not paid by 60 days prior to arrival, agent has permission to charge the card on file.

Initial/____ Douglas Lake Vacations is solely the booking agent and not the Owner/Landlord of this unit.

Initial/____ At least one-half of the balance must be paid within 6 months (180 days) of your arrival date. You can make payments or send in a lump sum - whichever is easier for you. The entire balance is due 60 days prior to your arrival.

Initial/____ An Actual Cash Damage Deposit is charged to your card. It will be credited back within 10 days when your unit is left in order. Any damages or extra cleaning will be deducted and the balance returned within 10 days.

If you find any damages to the cabin upon your arrival, please call our office and report these damages so we can have these on record as not belonging to your stay - as you acknowledge you are responsible for any and all damage (including, but not limited to) to unit, hot tub, hot tub cover, or any theft that happens in the unit during the course of your stay.

Return this form, signed and initialed, so we can confirm your reservation. Online bookers, we will email you a .pdf of this agreement to sign, initial, and return to us.

Signing this agreement means you have read and agree to all terms and conditions.

**I understand that my credit card will be held as a security deposit for the cabin.**

Signature: __________________________________________________________

Date: _________________________